Contact
Last updated April 21, 2026
We route inquiries to dedicated email addresses so that messages reach the right contributor and so that response-time expectations are explicit. Please use the address that matches your inquiry; messages routed through the wrong address may take longer to reach the right person.
Email addresses
| Inquiry | Response target | |
|---|---|---|
| Editorial Methodology questions, story suggestions, contributor inquiries, general editorial. | editor@calorietrackerlab.com | 7 business days |
| Corrections Reporting a factual error in published content. | corrections@calorietrackerlab.com | 72 hours acknowledgment; 72 hours additional for confirmed corrections |
| Press Media inquiries, interview requests, vendor announcements about substantive product changes that warrant a re-test. | press@calorietrackerlab.com | 5 business days |
| Reader tips Tips about app changes, pricing changes, or vendor behavior that may warrant coverage. | tips@calorietrackerlab.com | No response guaranteed; high-signal tips do get responses |
Mailing address
Calorie Tracker LabP.O. Box 4521
Cambridge, MA 02139
United States
Postal mail is checked weekly. We use the address for legal correspondence, vendor press kits that arrive in physical form, and occasional reader letters. We cannot accept hardware (rings, scales, watches) for review consideration; please email press@ first if you wish to send anything physical.
What we cannot help with
- Customer support for individual apps. If you have a question about your MyFitnessPal subscription or your Cronometer database, please contact the app vendor directly. We are not affiliated with any of the apps we review and cannot resolve your account-level issues.
- Personalized nutrition or medical advice. See our medical disclaimer. We are not your clinician; please consult a Registered Dietitian or physician for individualized guidance.
- Sponsorship or paid placement. We do not accept sponsored content. See our affiliate disclosure.
Eating disorder crisis
If you are in a mental-health or eating-disorder crisis, please do not wait for an email reply from Calorie Tracker Lab. Call or text 988 (Suicide & Crisis Lifeline, US) or NEDA at 1-800-931-2237. See our eating disorder resources page for the full list.